Guaranteed Irish Members, Positive Systems Solutions, are Point-of-Sale providers and retail consultants and have helped hundreds of retailers through this process. Below is a list of the five mistakes to avoid when purchasing a POS system.
Buying on price
Allowing the price tag to dictate the decision is tempting in consideration of costs However a low-priced POS system can end up costing the company more than it’s saved. €0 upfront generally reflects the value of the software provided. You should always consider value rather than cost.
Simple day-to-day tasks like item entry/creation, purchase orders or item search can be a nightmare with the wrong system. Not all POS functionality is the same. Purchasing a one size fits all system could lead to issues down the line. Ensure you are aware of your requirements and if the system can fulfil them. If not, can it be tailored to your needs?
If you are unsure, you should seek assistance from an independent consultant.
An independent consultant will look at your business holistically and recommend key functionality/processes required. Click HERE for more information on consultancy services provided by Positive Systems Solutions.
Many retailers do not prepare an RFP (Response for proposal) or requirements document. Key functionality can often be missed or brushed over on product demos. By listing and requesting this formally from POS suppliers’ retailers can be confident that they are covering off-key requirements for their business.
Much like relationships you want to choose a provider who can give the support required. You also want to ensure they will be around for years to come! Key considerations: are you happy to have helpdesk support online only? Are they willing to travel on-site or is everything done remotely? Retailers should ensure they pick from a dedicated POS provider because their knowledge and expertise will help your business further succeed.
Seems obvious right? However, from experience, many retailers or managing directors often go it alone when searching for a new POS system. Often senior management will not use POS systems day to day. Involve key staff members from all levels, by inviting them to product demos. Their insight into day-to-day will be invaluable in selecting the right system.
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01 629 6058